Lead of Disability Partnerships
Applications close 19th December 2023.
1 x Full Time Role available: 38 hrs/week across 5 days per week
Hybrid working environment: Work from home (3 days per week) and our East Melbourne VIC office (2 days/week).
About Us
MediStays provides a comprehensive, Australia-wide booking service for patients, carers and families seeking accommodation for health, disability and medical travel. While some guests are travelling for medical appointments or specialist care, others have been discharged from hospital and require interim accommodation to support new or lifelong disabilities.
Our community require accommodation for many reasons, including medium term accommodation to support a hospital discharge, through to short term options for respite stays. We are also aware that some guests, including family members and carers, are travelling under challenging and sensitive circumstances. The common thread for guests referred to our service is their gratitude for the positive impact MediStays makes on their disability journey.
Every day we are driven by our values; to be caring, innovative, credible, and informative.
The Role
In this role, you will embrace the opportunity to work in a lean and rapidly evolving environment, whilst striving to achieve our ambitious future goals. Together, our team challenge each other to improve MediStays outcomes and work together to develop and apply practices and frameworks that deliver impact. While we are extremely hard-working and focused, we are constantly rewarded by the work we do and humbled by the positive difference we make.
We are seeking a highly motivated individual, with experience in the National Disability Insurance Scheme (NDIS), to join MediStays dynamic team. The successful candidate will play an important role in expanding our presence in the disability and NDIS sector. This role involves identifying and cultivating new partnerships, nurturing existing partnerships, and contributing to the growth and impact of our organisation.
Key Accountabilities
Market Analysis and Strategy
- Your thorough research and analysis of the disability market will identify key trends, opportunities for potential partnerships and growth in disability accommodation (STA, MTA and SDA).
- By applying findings of your research, you will implement strategies and forge partnerships to ensure MediStays are best meeting the needs of our community and their accommodation needs.
- You will stay informed of changes in NDIS policies, funding and regulations relevant to our organisation.
Strategic Partnerships
- With your deep insights into the accommodation needs of MediStays community, you will effectively communicate our value proposition to strategically aligned providers of SDA, MTA and STA.
- You will foster strong relationships with accommodation providers to enhance the quality and availability of accommodation options aligned with the needs of MediStays community and drive referrals to our partners.
- You will develop and implement frameworks for streamlining referrals from our Care Navigators to our valued accommodation providers.
- With a focus on the demand for MediStays service, you will identify and forge new partnership opportunities within the disability sector, including NDIS service providers, support coordinators, and other relevant stakeholders.
- To raise the overall awareness of our service, you will develop and maintain strong relationships with key decision-makers and influencers in the NDIS space.
- Actively engage in networking events, conferences, and industry forums to build relationships and raise awareness of MediStays offerings.
Strategic Growth and Analysis
- In collaboration with our marketing team, you will create targeted campaigns and materials for our community of people living with disabilities, providers and referrers.
- You will provide regular reports on your activities, including market trends, partnership opportunities, competitor analysis and the growth of MediStays SDA, MTA and STA segments.
Teamwork, Communication and Interpersonal Skills
“Soft skills” are highly valued at MediStays to strengthen and optimise our team culture and performance, sustaining a great working environment and ultimately benefitting our community. You will:
- maintain exceptional and timely communication with internal teams and external partners.
- work effectively and positively as a member of the MediStays team to achieve shared organisational goals.
- provide and receive feedback in a supportive manner.
- respond quickly and proactively escalate concerns to your manager when necessary.
Experience and Qualifications
To achieve excellence in this role, you will bring a positive, can-do attitude and willingness to learn.
The following skills and values are highly desirable, but not obligatory, as we will invest in you and support you to learn your role over time:
- Proven experience in relationship development.
- Strong understanding of the NDIS framework and policies.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strategic thinking and problem-solving abilities.
This role will be offered 5 days per week, with flexibility to work from your home and our Melbourne based office (min 2 days/week).
Our Commitment to You
At MediStays, we are passionate about recruiting a values aligned team. As an inclusive organisation, we encourage diversity and the contributions of every team member. We invest in every employee from the moment you join us, from comprehensive onboarding and training through to ongoing support and professional development opportunities and internal promotions. In addition to your remuneration package, we provide you with a laptop computer, additional monitor, phone and headset.
What Our Team Says
“We work both in and out of the office, and our directors trust us to produce first-rate work and results. I work hard to maintain that level of trust, which keeps me engaged and excited — but at the same time, I love that my job enables me to have a great work/life balance and enables me to be present for my family when I’m not working.”
“MediStays as a company is always changing, always evolving, and I get a front row seat watching the process of a simple idea grow into a leading, nationwide business. Every day is different, and it is a constant journey.”
To Apply
For a confidential discussion or to apply for this role, please address your letter of application and curriculum vitae to Sarah Everitt, Managing Director.
Please submit your expression of interest and application at the end of this page. Please note, only shortlisted candidates will be contacted for interview.
1300 085 036